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Core Practices

Core Practices are the things we do within ARPAST to help maintain a high level of integrity, and establish an environment where what needs to be said can be said—with confidence that both speaker(s) and listener(s) will be treated with respect, and that their ideas and contributions will be valued, whether those ideas are implemented, or not. This is what we practice:

Listening Generously
We listen for the contribution in each other’s speaking, instead of forming assessments, opinions, and judgments. This means giving the person your undivided attention.
Speaking Straight
We move past saying “what is supposed to be said” to speak responsibly and honestly, in a way that forwards appropriate action. This includes learning to make clear and direct requests. Nobody “gets” subtle or veiled requests.
Being FOR Each Other
Key to a successful team is being “for” each other; much like one would be for a football team. This means 100% support for everyone in the organization and the roles they play.
Honoring Agreements & Commitments
Do what you say you’ll do—others are depending on you. If you can’t keep your agreement, re-negotiate it ahead of time. If you break an agreement, acknowledge that you did and negotiate a way to clean up your mess.
Acknowledging & Appreciating Each Other
Each of us is a source of acknowledgment and appreciation for every other person in the company. This includes giving, receiving, and requesting acknowledgment.
Taking 100% Ownership
Everyone is 100% accountable for their role in ARPAST. This does not mean taking on too much (110%) nor does it mean taking on too little (90%). Everything that happens in the organization is the result of its members.